| No. | Judul | Dosen | Tgl. Upload |
|---|---|---|---|
| 1 | POSITIONING(56) | M Khalis Purwanto, Drs, MM | 04/10/2006 |
| 2 | PENGELOLAAN PERUBAHAN LAYANAN (42) | M Khalis Purwanto, Drs, MM | 05/12/2006 |
| 3 | LAYANAN PURNA JUAL(47) | M Khalis Purwanto, Drs, MM | 27/12/2006 |
| 4 | STATEGI KEMITRAAN(72) | M Khalis Purwanto, Drs, MM | 27/12/2006 |
| 5 | STRATEGI LAYANAN DAN DUKUNGAN PADA PENGGAN(50) | M Khalis Purwanto, Drs, MM | 01/12/2006 |